The Bluestar saga has been dormant on my blog for quite some time and for the first time I am happy to report good news. My oven door has been opening and closing for 1 year and 4 months! Most of you dear readers are probably perplexed at such trivial news. Your oven doors might have been opening and closing for 5, 10, or even 20 years. But if you keep in mind that in the 3 years of ownership, 4 doors got stuck and needed replacing, the fact that this 5th door is still opening and closing feels like a miracle to me.
My door problem was not unusual. It was reported on many appliance forums. I used to get frequent e-mails from Bluestar owners whose doors wouldn't open. I hope these problems got resolved for all of you dear cooks because being without an oven sucks.
I frequently get e-mails from people who are considering purchasing a Bluestar. They have read the horror story of my range on my blog and want to know how the range is doing now. The final door still opens with no greasing or any other trickery besides pulling on the handle. Life is good.
5 comments:
My Bluestar door failed nine months ago. Good news was that I called the factory in Pennsylvania and they promptly sent a no-charge replacement that has worked fine ever since. In short: Bluestar Quality 7, Service 10. David G
Our home has a circa 1955 Gaffers & Sattler gas stove that has been here since long before we moved in. It's getting a little creaky here and there, and some of the chrome is wearing down to the brass, but I'm scared to think of the day when we have to buy a new stove because I know it wouldn't last 3 days beyond the warranty period.
about warranty -- i have to give credit where credit is due. Bluestar has done all the repairs free of charge and extended my warranty by a year since my range continued to have trouble. I really hope that the new Bluestars work better out of the box than mine did. When this range works, it's fantastic and the open burner design rocks.
My second Bluestar door has just failed, each one lasting me about 2 years. Very frustrating. I am so glad to have stumbled upon your blog, it's been really helpful. Thanks for recording all your trials with the range. I now have to deal with Bluestar/Vesco and see if they will send me a new door. Ridiculous, considering how much the range cost. Also wondering if I should have my oven floor checked or maybe leave well enough alone!
From another grateful Helen
definitely have them check your oven floor. we had ours checked last time by accident because the oven igniter burnt out and needed replacing. An oven floor that fell apart could be sending too much heat towards the front melting your hinges. They have a better design now for both the floor and the door. best of luck to you. e-mail me if you want the contact info of my customer service rep
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